For shoppers
BlackSpace buyer policies
Everything to do with shopping on BlackSpace — your rights, our commitments, and what to expect.
Buyer Policies
Full legal document
BlackSpace Buyer Policy
The complete governing policy for all buyers on the BlackSpace platform — your rights, our commitments, and the rules that apply to every purchase.
Read policy
Individual Policies
Anti-discrimination & hate speech policy
Things we don’t tolerate at BlackSpace — our commitment to an inclusive marketplace.
Cookies & other technology
What we do with cookies, tracking technologies, and how you can manage your preferences.
Privacy policy
A deeper dive into our privacy practices — how we collect, use, and protect your personal data.
Sanctions policy
Information on sanctions and trade restrictions that apply to buyers on BlackSpace.
Buyer Resolution
What happens when an order doesn’t arrive: how our Buyer Resolution review works and when a refund applies.
Gift Cards, Credits, and Coupon Policy
How BlackSpace gift cards, account credits, and coupons work: buying them, redeeming them, and the details that matter.
Our Resource Center has answers on returns, refunds, and contacting a Seller Member directly.